Comfort Suites Ontario Airport Convention Center

We stayed here going out on our trip to Panama. And we stayed here coming back through after our trip was done both times that we stayed here. The staff was excellent pick up from the airport was seamless both days we needed a shuttle to the airport at 4 AM, the night before they had arranged a lyft ride for us paid for by the hotel. Even though we left at 4 AM we were able to grab some items from the breakfast bar and take them with us. The rooms were very spacious included a microwave a coffee pot, a sink near the kitchen area, a couch and the beds were so comfortable, I’m not sure if all comfort hotels are like this, but I will definitely be staying again in the future if all of them are.

The room was extremely clean and comfortable, with the exception of the bed location. The bed is too close to the a/c unit. Had to walk sideways to reach the window side of the bed. The breakfast was also excelent. The check in could have been more informative. We were not told where the elevator was at check in so walked from far end to lobby to ask. Would have been nice to have more information on how to use the television. Very confusing.

The hotel was clean! Our room was ready when we got there. It was a brief wait to check in as there was only one person working then. We had some issues with things working in the room, but when I told the desk the maintenance man came right up. He took time to check it all out and explain everything to us. He got things fixed up and came back to double check on one item. The location is great if you are heading to the convention center or airport. Beds were comfortable and there was enough room for us all plus my mobility scooter.

Everything was great! The room was nice, good size, and comfortable bed. I have also appreciated free parking. The only part what did not meet my expectations was the pool. In the description it says the pool is heated, while it was obviously not heated. The small hot tube was heated but still too cold to use. Besides this the hotel was fine and I was satisfied.

The breakfast was the just the cherry on top of a sweet deal. $109 for a spacious room with two beds and a pull out bed on New years day. The room easily fit my family of 5. It was the best deal in the area.